Executive Director, Housing and Neighbourhoods
- Employer
- West Kent Housing Association
- Location
- TN13 1AX - based in our offices in Sevenoaks, with a hybrid working pattern of working from home.
- Salary
- £120-128k plus benefits depending on experience
- Closing date
- 3 Dec 2024
View more categoriesView less categories
- Function
- Community and Customer Services, Housing / neighbourhood management, Corporate Services, HR / Organisational development, Homes and Asset Management, Asset management
- Seniority
- Director
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Housing association / RP
Job Details
Executive Director, Housing and Neighbourhoods
Salary £120-128k plus benefits depending on experience
Our vision is to deliver places to live and space to grow for our current and future residents.
We want our customers to have a positive experience regardless of who they are, where they live or how and when they choose to interact with us. Our Chief Executive Tracy Allison is looking for a dynamic and visionary leader to join her forward-thinking executive team who are driving the transformation of customer service and housing options for our communities.
In 2025 we will begin the first phase of reshaping our customer service offer to reflect the changing needs of our residents and to make the most of our recent investment in a new housing system and customer portal. We need someone with a track record of leading and delivering substantial change in how customer services are delivered.
We are determined to maintain a diverse organisation, reflective of the communities we serve, and we welcome and encourage candidates from under-represented groups to consider applying for this opportunity.
If you are passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special and want to contribute to shaping the future of a leading local organisation, then read on. We hope that you find the information in our pack and on our website of interest and that you decide to apply.
Application closing date: 12 noon, Tuesday 3rd December 2024
A full copy of this job information pack and the combined Declaration and Equal Opportunities Data form can be downloaded from www.westkent.org/vacancies & www.foresthr.co.uk/recruitment
Company
At West Kent we are passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. We have an exceptional reputation for providing quality homes and excellent community services across Kent.
We are highly successful, deliver on our promises, are committed to Kent and our communities and we want to do even more.
Our vision is to deliver places to live and space to grow for our current and future residents. Our aim is to help create a prosperous, strong and sustainable society in Kent; a place of opportunity for all; where people can plan for their futures.
Our founding ambition in 1989 remains as relevant today as we move into our fourth decade. Simply, we want to be the best in Kent. West Kent is a vibrant, community-based organisation providing much needed affordable homes and services to people living in the towns and villages throughout Kent. We believe that a good home is a foundation for getting on in life; our core purpose is to help the many people for whom a good home (to rent or buy) is too expensive, and to nurture their communities. We invest in our communities and work to understand need, and shape services that increase opportunities, build resilience and promote wellbeing
Our strategic plan sets out how we will go about this.
To deliver on our ambitions we will focus on four objectives:
-
Excellent services; we want to continue to deliver excellent services in a friendly, solution focused way.
-
Successful communities; we want to provide homes and build communities residents are proud to live in, with better support to sustain a successful tenancy and manage life changes.
-
Grow and reshape; we want to increase our homes in management to 10,000 by 2025 and begin to re-shape our property portfolio to better meet the current and future local needs across Kent and Medway
-
Best in Kent; we want to be known as Kent’s housing provider of choice.
Our values guide our staff to give customers a richer experience and staff themselves a greater sense of satisfaction. They guide us to make sound decisions for the business and be responsive to all our stakeholders
- Website
- http://www.westkent.org/
- Telephone
- 01732 749400
- Location
-
101 London Road
Sevenoaks
TN13 1AX
United Kingdom
Sign in to create job alerts
Sign in or create an account to start creating job alerts and receive personalised job recommendations straight to your inbox.
Create alert