Job Description

About the role
We have a new or opportunity for a Repairs Service Manager to join our team in Milton Keynes on a full time, permanent basis.

You will lead a team of repair technicians to deliver an exceptional responsive repairs service to our customers in the Milton Keynes and surrounding areas. You will be responsible for managing a team of Repair Technicians, ensuring that work is completed to a high standard, in a timely manner. 

What we’re looking for
We are a customer-focussed organisation, so we know that how we do things is just as important as what we do.  You will not only be an experienced Property Maintenance Manager, but you will also have great customer service skills and a willingness to go the extra mile to ensure our customer’s homes are safe and maintained to high standard.

You will also be able to demonstrate the following:

Essential:

• Up to date knowledge of build maintenance, Decent Homes standards and safety legislation. 
• Experience of leading, motivating and developing operational teams. 
• Up-to-date knowledge of housing sector best practice and relevant legislation. 
• Experience of successfully delivering an excellent customer focussed repair service. 
• Repairs of repairs management information systems. 

Desirable: 

• Experience of stock condition software/handheld devices. 
• Experience of working as part of a management team delivering front line services. 
• Experience of change management 
• Extensive knowledge of building maintenance technical operations. 

Essential Qualifications:

• Relevant qualification – Trade NVQ Level 3 or equivalent. 

To find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the attached role profile. 

Applications close: 9am, 13^th December 

Interviews to be held: Week commencing 16^th December

About Us

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our customers’ homes are safe and maintained to a high standard.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.