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Service Lead

Employer
Nacro
Location
SW7 2AZ, London, Greater London, England
Salary
£35,435 per year
Closing date
5 Jan 2025
View more categoriesView less categories
Function
Community and Customer Services, Homelessness
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Charity

Job Details

Service Lead Job type: Full Time, permanent

Salary: £35,435 Per Annum + Area Weighting Allowance. This role is also eligible for a one-off retention payment of £1,500 upon successfully completing 9 months service*  

*The quoted figure is a full-time equivalent value, which will be pro-rated for part-time staff - subject to qualifying eligibility of service and not being under notice at the qualifying date 

Hours: - Monday - Friday 09:00-17:00 with an hour lunch ( The successful candidate will also be expected to be a part of the CAS-2 on call rota, which spans over weekends, evenings and bank holidays. These shifts will be fairly allocated amongst the CAS-2 national management team) 

Location - London South

Travel is required as and when needed within region. 

This role requires regular travel: A Full Driving License and access to your own vehicle are essential. 

Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime. 

Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders 

 Who are we looking for?

  This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements, and organisational financial targets. 

You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). 

We are looking for a Service Lead who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI's are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting CAS at external forums and being part of multi-agency meetings. 

Company

We see your future whatever the past

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

We provide practical help and personalised support through our educationhousingjustice and health and wellbeing services. We work closely with people to help them build independence and to move forward to a better future. We’re compassionate and strong, determined and flexible. And we never give up on people.

But this isn’t enough on its own. We need the barriers holding people back removed, and systems we all rely on improved, to give everyone a fair chance. The voices of those most affected are often ignored, so we fight alongside them to be heard. We use the insights from our services and the experience of the people we support to campaign together for meaningful changes in society.

We are Nacro and we won’t stop until everyone has the chance to succeed.

Our mission and vision

Our mission: We will work every day to give people the help they need and campaign to achieve our vision of a society where everyone has the chance to succeed.

Our vision: We want a society where everyone has the chance to succeed and the support they need to achieve their potential. Where a safe secure home, a decent education and a second chance when things go wrong are the foundations we can all build our lives on.

Company info
Website
Telephone
0300 123 1889
Location
Walkden House
16-17 Devonshire Square
London
EC2M 4SQ
United Kingdom

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