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Applications Analyst

Employer
Yorkshire Housing
Location
Yorkshire, Agile Homeworking
Salary
£43,190.39 per annum
Closing date
3 Feb 2025
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Job Details

We’re on the lookout for a tech-savvy and people focussed Applications Analyst to join our friendly and supportive team.  

You’ll play a key role in implementing, developing, integrating, and supporting our business information systems. Working alongside another Applications Analyst, you’ll report to the Senior Applications Analyst to ensure the smooth operation and continuous improvement of our systems.

We believe work is something you do, not somewhere you go so if you want to work for a company who are truly flexible and where you are valued then this could be the role for you!

 

What we’re all about

You can probably already tell that we’re not your typical housing provider! With around 20,000 homes (and more in the pipeline), we’re on track with our growth plan to build 8,000 new homes across Yorkshire. 

We’re dedicated to creating exceptional customer experiences along the way and are on a mission to build a culture that prioritises excellence, innovation, and customer obsession.  

Want to know more about your next challenge? 

 

What will you be doing?

In this role, you’ll be transitioning new applications, systems, and services into day-to-day support and maintenance. You’ll make sure everything runs smoothly, keeping performance and security top-notch, while delivering upgrades, fixes, and product enhancements in a controlled way.

You’ll work closely with third-party software suppliers to manage the systems under your care, ensuring that both the operational environment and our Change Portfolio are well-supported. You’ll be the go-to expert, guiding smooth transitions and making sure any changes integrate seamlessly into operations.

As part of the Technology, Insight and Change Directorate, you’ll collaborate with your team and the wider business to deliver an outstanding experience for both colleagues and customers alike.

You’ll also have the opportunity to get involved in some of our ongoing systems projects, which will add some variety and development opportunity to the role.

You’ll primarily be based at home, but you will need to be able to travel into Leeds on occasion for team meetings.  There will also be a need to do some in person training when you first start with us, but once you’re up and running you’ll have the flexibility to work wherever suits you best.

Already feel this is the role for you? There’s much more useful information you can read in the Role Profile!

 

Who are we looking for? 

The answer is simple - if you are hardworking, driven and ready for a new challenge, we want to hear from you.

The rest would also be great too – 

  • Experience of testing, including creating test plans and recording results
  • Experience of administering and supporting business information systems
  • Ability to provide technical expertise, guidance and assurance to a complex change portfolio
  • Experience undertaking ‘BAU’ operations, administration, maintenance and support of business information systems 
  • Experience of delivering 2nd and 3rd line support
  • Proficient in the use of Microsoft Office products
  • Great communication and interpersonal skills, with an approachable style
  • Excellent analytical and problem-solving skills
  • The ability to self-motivate with strong organisational skills

 

What’s in it for you… 

This a full-time permanent role with a salary of £43,190.39 per annum, for a 35-hour week plus 25 days annual leave (rising annually to 30 days) plus Bank Holidays.  

We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few. 

Our people’s health and wellbeing are one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional. 

Find out more about our employment perks here!

 

Now you’re really interested? 

At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting communities we serve, so we welcome and encourage candidates from all backgrounds for this role.  

We know that not all candidates will meet every single requirement. If you’re experience looks a little different from what we’re looking for and you think you can bring value to the role, we’d love to learn more about you so please apply! 

If you require any additional support with your application, or have any further questions please contact our fab recruitment team via email at recruitment@yorkshirehousing.co.uk  

 

The fine print   

The closing date for applications will be Monday 3rd February 2025, but we might close it early if we get lots of great candidates, so don’t hang around.  

First stage interviews will take place via Teams on 11th February, with second stage taking place in Leeds on 14th February.

If you’re applying for this role internally, you must inform your current line manager (it’s the right thing to do!). 

Company

We are Yorkshire Housing by name and Yorkshire is our focus. We own and manage nearly 20,000 homes – and are developing thousands more.

Our vision is making it possible to have a place you're proud to call home.

You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. We’re here to make a positive difference in people’s lives. So, as well as owning and managing nearly 20,000 homes (and counting) across Yorkshire, we also:  

  • Offer money and tenancy coaching  
  • Help older customers live at home independently  
  • Adapt homes to match the needs of our customers   
  • Carry out repairs and replace items before things go wrong  
  • Provide antisocial behaviour support  
  • Get involved with work in the community  

 

OUR PRIORITIES 

Our five priorities that will help us achieve our vision are:

 

Great Customer Experience 

We’ll listen to customers and use what we know about them to shape our services. Oh, and we’ll provide extra support where it’s needed. 

 

Homes and Places to be Proud of  

We’ll create homes that people want to live in. 

  • Quality  
  • Safety 
  • Affordability 

We’ll also be kind to the planet and aim to be one of the first UK housing associations to stop using gas heating and hot water systems.

 

Growth 

We’ll deliver 8,000 new homes by 2030. They will be energy efficient, sustainable and affordable to live in. We’ll also refresh our Help to Buy and social and affordable rented options. 

We’ll achieve these priorities by focusing on being:  

 

Employer of Choice 

We’ll lead the way and make a name for ourselves as an employer. We’ll give you the right support and tools to succeed, plus a package full of benefits.

 

Strong, Resilient and Innovative Business 

We’ll invest in all the right things, from our ICT to our people. This will make us stronger, helping us to make a difference to our customers and be a business that people want to work for and with. 

Company info
Website
Telephone
0113 825 6000
Location
The Place
2 Central Place
Leeds
West Yorkshire
LS10 1FB
GB

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