Company Description

We are Local Space, a 3,000-home registered provider of social housing operating in East London & Essex. We are a G1 / V1 rated RP (Registered Provider). We are Investors in People accredited and are the only housing association to hold the sector’s highest credit rating, AA-.

Originally formed by the London Borough of Newham as an innovative and independent vehicle for the acquisition and refurbishment of temporary accommodation. We work in 8 London boroughs and across a variety of districts in Essex. We continue to buy and refurbish properties and added 300 homes to our stock last year. We also offer intermediate rented homes for local key workers.

We know that one of the best ways we can achieve greater quality of life for customers is to provide them with a home they can be proud of and deliver cutting-edge services that are a pleasure to use. That’s why we’ve tripled the size of our component replacement and planned works programmes and are making a major investment in the development of our repairs and online services over the next 4 years.

Position

Position: Contracts Manager Responsive Repairs

Salary: £47,584 per annum plus benefits

Requirements

Manage the delivery of a responsive maintenance service across Local Space housing stock, both with the directly managed stock and properties managed by London Borough of Newham , ensuring quality installations, delivering a good customer experience and achieving value for money at every opportunity.

Monitor completions and satisfaction levels for works delivered.

Chair monthly contract meetings, monitoring progress and H&S issues.

To prepare minor works specifications, issue appropriate orders, within Local Space financial constraints: to supervise, inspect for any other technical works originated from the Local Space stock. To provide technical and specialist support to the Operations Department and the organisation in relation to property maintenance and acquisitions.

Lead delivery of carbon reduction projects and the energy retrofit programme with associated budgets. Help the organisation to achieve Governments target EPC band C for all homes by 2030.

Other information

We operate hybrid working – our staff work both remotely and from our office in the heart of east London, a short walk from Stratford station, Westfield Shopping Centre and the Olympic Park.

Our benefits include a generous annual leave allowance, healthcare cashback plan, life assurance, support for professional qualifications, and much more.

We are committed to developing a culture of healthy work/life balance, job satisfaction and high performance where staff are motivated to deliver excellent services to our customers.

Closing date: 4th March 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.