Care & Support Team Leader

14 Nov 2023
12 Dec 2023
Full Time
Housing association / RP

Care and Support Team leader


Full Time Permanent 37.5 Hours per week

Salary £28,473

This role

We have an exciting new opportunity for an experienced Team Leader to Langdon Park in Teddington. The Team Leader is pivotal to the success of our services in South London where we support our customers. Supporting the Registered Care Manager with day-to-day decisions and deputising in their absence.

As Team Leader at the service, you will lead the team in providing a high standard of care and support, working with adults who have complex needs, ranging from learning disabilities, autism, mental health illness and/or behaviours that may challenge. Providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met.

We expect the Team Leader to lead by example, supporting the Manager and developing the team to deliver the service to an outstanding rating.

What you will need to succeed

To be successful in this role you will have a passion for working closely and supporting individuals with Learning Disability, autism and/or mental health issues would be advantageous.

As a Team Leader and senior member of staff you will be efficient, motivated, and organised; being able to work to deadlines and meet set objectives. You will demonstrate you understand what good support looks like which is appropriate to the age, gender, disability, race, religion and sexuality of the customer to improve their quality of life and independence. You will need the following skills and experience to the role:

We are particularly keen to hear from those with any of the following additional skills: - Experience writing & reviewing care plans and risk assessments
- Experience of delivering personal care & support to vulnerable customers
- Knowledge of CQC regulations
- Some line management experience
- Effective staff management skills

- Previous Team Leader experience
- NVQ level 3 or equivalent

To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service once an offer of employment is made.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

  • 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
  • 2 volunteering days per year for things like helping out in local communities
  • An additional ‘Beliefs day’ once a year to have an extra a day off
  • Enhanced pension with matched contributions of up to 9%
  • Life assurance cover 3 x your salary
  • Health cash plan scheme for your everyday healthcare needs which you can add your family members too
  • Tenancy deposit – interest free loan to help with rental deposits
  • Access to extensive learning and training opportunities with Wisebox platform
  • Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
  • Career progression across the organisation with our mentoring programme and apprenticeships
  • We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.