Care & Support Worker

13 Feb 2024
12 Mar 2024
Full Time
Housing association / RP

Care and Support worker

Full time Permanent Role 37.5 Hours per week including weekends and bank holidays 



About Us

Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.

This role

As a Care and Support Worker you will join our team providing support to vulnerable adults with learning disabilities, mental health, and some challenging behaviour in Station Road.

The scheme supports up to nine customers. Each customer has unique learning disabilities, challenging behaviour, and individual care requirements. The focus is maintaining independent living and achieving social inclusion for our customers.

You will be required to work flexibly over a seven-day rota, including bank holidays. This is a 37.5-hour contract. Shifts are 07:00- 14:30, 14:30-22:00 plus sleep-ins of 22:00 to 07:00 next morning. Shifts can change depending on the need of the service.

Your responsibilities include the below but are not limited to

To deliver high quality care to Customers and their families

To provide the highest quality care to customers in their own homes in accordance with their support plan, in person-centred approach.

The range of tasks that the Care and Support Worker may be required to undertake covers personal care, domestic/practical tasks, and enabling and support work:

Social duties include preparing and cooking meals, cleaning, laundry, and shopping.

Enabling and support may include such activities as supervising, monitoring, and coaching to empower customers to be as independent as possible and have control over their own lives. Care and Support Workers may also be required to escort or accompany customers on outings, appointments, visiting leisure facilities and on holidays.

What you'll need to succeed

Experience in a similar role is essential.

We are looking for you to demonstrate on your CV experience as a Care and Support Worker ideally supporting individuals with learning disabilities and challenging behaviour. Knowledge of care plans and how they should be maintained is essential. As all of our records are recorded on a central IT system. Confidence at learning new IT skills is also required. Knowledge to on how to use a computer system is essential

To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Enhanced Adult & Child Barred list once an offer of employment is made. A new check will be completed every three years.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

  • 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
  • 2 volunteering days per year for things like helping out in local communities
  • An additional ‘Beliefs day’ once a year to have an extra a day off
  • Enhanced pension with matched contributions of up to 9%
  • Life assurance cover 3 x your salary
  • Health cash plan scheme for your everyday healthcare needs which you can add your family members too
  • Tenancy deposit – interest free loan to help with rental deposits
  • Access to extensive learning and training opportunities with Wisebox platform
  • Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
  • Career progression across the organisation with our mentoring programme and apprenticeships
  • We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.