Credit Control Manager

MTVH
London (Greater)
£42,639 - £44,883
27 Feb 2024
06 Mar 2024
MTVH171019
Officer
Permanent
Full Time
Housing association / RP

About Us:

Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living.

This role: Hybrid Working

This role is internally known as Assistant Income Manager.

Salary: £42,639 - £44,883

Location: Farringdon, London

This is your opportunity to join an exciting and innovative Finance team in the role of Assistant Income manager. The role reports to the Income Manager and will provide a comprehensive credit control service to the business.You will have five direct reports with whom you will work to ensure that processes and controls are in place to enable all income to be accurately recorded in the finance accounting system and housing management system, as well as ensuring the timely recovery of aged debt. You will also deputise for the Income Manager in their absence. 

What you'll need to succeed:

  • Previous Managerial Experience
  • Managing and collecting debts from company debtors to meet KPIs’
  • Negotiating payment/repayment plans and setting up terms and conditions for debt recovery
  • Monthly reporting of aged debtors including analysis of action plan for outstanding debts
  • Strong communication, networking, negotiation, and influencing skills
  • Process all transactions from our bank accounts web page so that they can be loaded onto our Cash Management System daily
  • Ensure daily cash receipts from the companies bank accounts match the Receivables Bank Statement/cashbook
  • Obtain Housing Benefit Schedules and payment schedules for payments made by the DWP to match the payments made by the local authorities so that they can be recorded onto the Housing Management system
  • You’ll strive for continuous improvement and have an innovative approach to problem-solving.
  • Previous housing experience.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

  • 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
  • 2 volunteering days per year for things like helping out in local communities
  • An additional ‘Beliefs day’ once a year to have an extra a day off
  • Enhanced pension with matched contributions of up to 9%
  • Life assurance cover 3 x your salary
  • Health cash plan scheme for your everyday healthcare needs which you can add your family members too
  • Tenancy deposit – interest free loan to help with rental deposits
  • Access to extensive learning and training opportunities with Wisebox platform
  • Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
  • Career progression across the organisation with our mentoring programme and apprenticeships
  • We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.